Frequently Asked Questions

The amount you can receive back as cashback depends on the conditions provided by each of our partners. Each partner may offer different cashback percentage rates for their products or services. Here's how it works:

Diverse partners: Our cashback service collaborates with a wide range of partners, including online stores, restaurants, travel agencies, and many others. Each partner can offer their own cashback accrual conditions.

Conditions on the partner's page: To find out how much cashback you can receive from a specific partner, visit that partner's page on our website. There, you will find the cashback percentage rates or other accrual conditions.

Please note that cashback conditions can change, and it's recommended to always check the current rates on the partner's page before making a purchase. We strive to provide you with maximum savings on your shopping through our cashback service.

Register: Create an account on our service.

Choose an Offer: Select an offer of your interest from our catalog.

Follow the Link: Visit the partner's website through our platform.

Make a Purchase: Buy products on the partner's website.

Confirmation and Crediting: We will verify your purchase and credit the cashback to your account.

Simply follow these steps to receive a portion of your money back after making purchases through our cashback service.

After making a purchase, the process of cashback crediting occurs as follows:

Appearance in Your Account: Your funds will appear in your personal account within 24 hours after the purchase. They will be visible but temporarily frozen.

Waiting for Confirmation: The cashback amount will be frozen until the partner confirms your purchase. This may take some time, as the partner verifies the validity of the order and its fulfillment.

Funds Unlocking: After the partner confirms your purchase, the funds will be unfrozen. Typically, this process takes between 10 days to 2 months, depending on the partner's policy.

Please remember that unlocking funds may take some time as it depends on internal processes and partner checks. We strive to ensure the fastest possible cashback crediting and fund unlocking to enable you to use your savings as quickly as possible.

If you don't see information about your cashback in your personal account within 24 hours, there are a few possible reasons:

Processing Delay: Sometimes purchase information might experience processing delays. This can be due to technical issues or temporary holdups.

Processing Time Required: The partner from whom you made the purchase might need additional time to transfer the purchase information to us.

Technical Glitches: Temporary technical glitches on our website or on the partner's end can temporarily affect the display of purchase data.

If cashback information hasn't appeared within 24 hours, we recommend reaching out to our customer support. Our specialists will be glad to assist you in understanding the situation, provide details about your purchase's status, and suggest appropriate solutions.

We value your participation and are committed to ensuring you have the best experience using our cashback service.

Currently, we offer the following payment methods:

PayPal: We provide the option to withdraw funds to your PayPal account. It's a fast and convenient way to receive your cashback.

Payoneer: You can also choose to withdraw funds to your Payoneer account, ensuring global access to your funds.

We continually work on expanding the list of available payment methods to provide you with more options. Our goal is to ensure maximum flexibility and convenience for our users, allowing you to choose the payment method that suits you best. Stay tuned for updates, as we're always striving to introduce new payment methods that can be beneficial for our clients.

If you encounter issues with cashback crediting, here's what you can do:

Check Purchase Status: Make sure you made the purchase using the affiliate link provided by our cashback service. Purchases made directly on the partner's website or through other channels might not be eligible for cashback crediting.

Allow Processing Time: Cashback crediting may take some time. In some cases, it might take several hours or even days before the amount is reflected in your account.

Review Partner Conditions: Ensure you comply with all terms and requirements provided by the partner. Certain items or categories might be excluded from cashback crediting.

Contact Our Support: If you're confident that all conditions are met, and cashback is still not credited, visit the "Help" section on our website. There, you can submit a request to our support department, providing details about your purchase and the encountered issue. Our support team will be glad to assist you in resolving the situation.

Additionally, if you have any suggestions or feedback, please feel free to provide them through the feedback option on our website. We value your input and continuously strive to enhance our service based on user experiences.

Obtain Unique Link: In the "Invite a Friend" section, you will find your unique referral link. This is your personal code that identifies you as the inviter.

Invite Friends: Share your referral link with your friends, family, and colleagues. They can use this link to register on our cashback service.

Registration and Crediting: When someone registers through your link and starts using FluffyCash, the system automatically links them to you as the inviter. A bonus is credited for a successful referral.

Referral Bonus: You will receive a bonus for each invited friend who actively starts using our cashback service. This bonus can be a fixed amount or a percentage of their accrued cashback.

Feel free to reach out if you have any questions or need assistance with our referral program. We value your participation and appreciate your efforts in spreading the word about our cashback service.

The security of our users is our top priority, and we strongly recommend using two-factor authentication (2FA) to safeguard your account. Here are a few reasons why it's worth doing:

Added Security Layer: 2FA adds an extra layer of protection to your account. In addition to your password, an additional code is required for login, which changes with each login attempt.

Protection Against Password Leaks: Your password might be compromised due to data breaches or phishing attacks. 2FA provides security even if an attacker gains access to your password.

Preservation of Personal Data: Two-factor authentication helps secure your personal data and financial information, preventing unauthorized access to them.

Enabling 2FA is a proactive step towards enhancing the security of your account and personal information.